Free shipping on US orders $75 and up, automatically applied at checkout. Warm weather $8.95 flat rate shipping orders less than $75. Does not apply to international shipping.
Shipping is currently available to the U.S. and Canada. For shipping to Canada the shipping cost will be calculated at checkout.
Orders placed before 10am are shipped on the same day depending on the weather conditions. Holidays may delay shipping. See below for details.
During cooler weather (Below 70º):
We pack and ship orders Monday through Friday. Orders placed after 10am EST on Friday will ship the following Monday.
Orders under 1 lbs. are sent with USPS First Class. (1 to 4 Days)
Orders over 1 lbs. are sent with USPS Priority Mail. (1 to 3 Days)
During warm weather (Above 70º):
We pack and ship orders ONLY Monday through Wednesday. This is to prevent your chocolate from melting in transit over the weekend. Orders placed after 10am EST on Wednesday will ship the following Monday.
All orders are sent with USPS Priority Mail. (1 to 3 Days)
WARM WEATHER SHIPPING INFO
It's no small feat but over the years and hundreds of orders we've got it down. Following are a few measures we take:
When it's warm out (over 70º) we only ship Monday through Wednesday to avoid your chocolate being delayed in transit over the weekend. All orders are upgraded to Priority Mail which delivers in one to three days.Your chocolate is chilled for a few hours before final packing. Ice packs are included as needed. Chocolate and ice are wrapped with thermal bubble wrap. All seams are taped shut to create an airtight seal.
Please make sure someone is home to receive your chocolate so it doesn't sit on your porch in the sun all day.
We cannot guarantee chocolate will not melt for international orders.
There are two ways to track your order.
After checkout add your order to the Shop app (formerly known as Arrive app) with the link in your order confirmation.
USPS tracking numbers are sent to your email once your package is shipped. You will also receive a delivery confirmation email on the day of delivery.
We can accept returns or exchanges if you are unsatisfied with your order. Please contact firstname.lastname@example.org.